Win the job

An AI receptionist that answers, books, and follows up.

It picks up on the first ring, asks the right questions for your trade, and puts real jobs on your calendar. You set the rules, and it follows them.

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On the phone

How it handles a call

Four things happen on every call, in order. The caller books a job, and the office reads the transcript.

Answers on the first ring

The caller reaches a friendly voice that knows your services, your hours, and your service area. It answers on your business line, at any hour.

Day and night

Asks the right questions

What is the problem, where is it, and when works for a visit. The answers become a work order with the customer's name and address.

Your trade's questions

Books the appointment

It offers the next open slot that fits the job. When the caller says yes, the booking lands on the dispatch board and the calendar.

On the board in seconds

Follows up

After the call, the customer gets a text with the time and the address. If a caller hangs up before booking, it reaches back out a few hours later.

Leads stay warm

You stay in charge

The rules you set, on one screen

You decide what the receptionist handles alone and what comes to you. Each rule is a plain sentence, and you can change it any time. The new rule applies on the very next call.

Small jobs book themselves. Big jobs page you or the office manager first. That line between the two is yours to draw, and it can be different for every service you offer.

Rules apply on the next call
Receptionist rules
Book jobs up to $500
Send estimates by text
Anything bigger: ask you first
Take a deposit at booking
After hours: emergencies only
Emergencies ring you first at (727) 555-0114

Rules · Ridgeline HVAC · saved by M. Ortiz, 2:41 PM

An office coordinator with a headset at her desk

Your coordinator sets the rules. The receptionist follows them around the clock.

Nights and weekends

Closed for the night, still answering

Most calls come in after five, and the good ones come in on Saturdays. The receptionist answers nights, weekends, and holidays the same way it answers at noon.

Emergencies page the on-call tech. Everything else books into the next open slot, and you read the full call transcript with your coffee in the morning.

SAT 9:12 PMRECEPTIONIST
(727) 555-0148 · first-time caller
"Thanks for calling Ridgeline HVAC. How can I help tonight?"
"The AC quit. It is 91 degrees in the house."
"I can book our first slot tomorrow, 8:00 AM."
"Take it."
WO-2231 booked · confirmation texted
Every call has a transcript

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See it on your hardest day

Tell us the trade and the crew size. We will show ServiceLine on a real dispatch day, not a slide deck.